CARE AUSTRALIA ANNUAL REPORT 2022

Supporting women.
Defeating poverty.

My name is Akanesi Pohivai and I work for Talitha Project, a partner of CARE Australia’s in Tonga.

It’s my pleasure to introduce CARE Australia’s 2022 Annual Report. I hope you enjoy learning about some of the amazing ways we’ve worked together this year to support women and their communities — happy reading!

This year, through continuing to evolve our ways of working and dedicating ourselves to supporting local priorities, we achieved some incredible transformations with the help of people like Akanesi.

We have supported women to embrace opportunities and overcome inequality, invested in their sustainable livelihoods, and supported them to become leaders and build resilient communities ready to face the increasing impacts of climate change and economic shocks.

With so many emergencies this year, the interconnectedness between our vital work responding to humanitarian crises and our long-term programs tackling the underlying causes of poverty has never been more urgently needed.

We are proud to be part of one of the world’s largest development networks across 111 countries, and we celebrate the deep connections we have with the local partners and communities who we have worked alongside since 1945.


Gender equality is at the heart of CARE’s overall programming approach. Look for these icons throughout to see how we're supporting change in three ways:

Building individual agency
Strengthening relations
Transforming unequal power structures
Gender justice: supporting her to have equal opportunities
to have equal opportunities
Gender justice: supporting her to have equal opportunities

“Everybody deserves
to be heard.”

- Georgilla, Vanuatu

In many places, COVID-19 has rolled back decades of progress towards gender equality. CARE Australia is supporting women as they fight to build back better.

After joining CARE Australia’s Young Women's Leadership Program, Georgilla unlocked her self-confidence and set her sights on making a difference. Her new public speaking skills combined with her passion for activism helped her get a job hosting a radio program on “Femme Pawa” 99 FM where she can be heard all over Vanuatu, speaking up for gender equality.

“It is my job at Femme Pawa FM to help shape public opinion about issues regarding gender and human rights. Because we want to see a change in people’s behaviour,” Georgilla says.

HIGHLIGHTS

In Timor-Leste, community leaders have come together to improve the health system for pregnant women and to change negative attitudes about modern contraception.

In Jordan, women with disabilities are now using YouTube to express themselves. It allows them to amplify their voices, build confidence, and raise awareness about their challenges.

In the Philippines, women’s groups are being trained to provide support for survivors of gender-based violence and help them access ways to report safely.

In Timor-Leste, community leaders have come together to improve the health system for pregnant women and to change negative attitudes about modern contraception.

Climate justice: supporting her to strengthen her resilience
to strengthen her resilience

“We ensure everyone’s needs are considered.”

- Julmeira, Timor-Leste

Climate disasters are causing endless crises – amplifying existing inequalities faced by women and girls. CARE Australia is supporting women to take a lead role in preparing for, and adapting to, future crises and a changing climate.

Julmeira makes sure women in her community in Timor-Leste are not left behind as climate change threatens their future.

CARE Australia supported Julmeira to get a role in her community’s Disaster Management Committee – making her one of few women with that responsibility. She’s helping tailor disaster plans to include the needs of women, the elderly and people with disabilities, to make sure they can withstand whatever shocks they may face.

“Not only have I been empowered and skilled to support my community from life-threatening events, but I can see the practical value of women’s participation in disaster risk reduction activities,” Julmeira says.

HIGHLIGHTS

In Timor-Leste, the Government and private sector organisations are working with communities to ensure water sources are preserved and that areas vulnerable to landslides are protected.  

In Tonga, women are being trained as leaders and gaining the knowledge and skills to prepare for emergencies and save the lives of their community members when disaster strikes.

In Vanuatu, savings groups have been set up so women are able to borrow money from the community in the event of disaster.

In Timor-Leste, the Government and private sector organisations are working with communities to ensure water sources are preserved and that areas vulnerable to landslides are protected.  

Economic justice: supporting her to invest in her LIVELIHOOD
to invest in her LIVELIHOOD

“Who would ever have thought we could have this kind of income!”

 - Silaumua, Samoa

Unfair barriers and discrimination keep women from financial independence. CARE Australia supports women to earn a fair wage in dignified work, and to have a say in how it’s spent.

Silaumua found financial independence through skills she learnt from CARE Australia’s partner organisation, Women in Business Development Inc. She was trained in the best methods to grow healthy vegetables in quantities large enough to sell the excess.

“Now I can afford to give my children decent meals,” she explained. “We sell the excess to get money for our children’s needs.

“Grow your own vegetable garden,” Silaumua tells other women. “It will give you a source of income to help feed your family!”

Silaumua knows that the skills she is passing on are helping secure a bright future for everyone.

HIGHLIGHTS

In Papua New Guinea, we are helping the cocoa industry connect women farmers with companies who buy their produce in bulk, increasing their participation in the cocoa market and improving their returns.

In Bangladesh, Rohingya women living as refugees are earning an income by making products they can sell, such as masks, clothes and reusable sanitary pads.

In Vietnam, women farmers from ethnic minorities are challenging harmful social norms and shifting attitudes to become recognised as skilled producers of high quality coffee.

In Papua New Guinea, we are helping the cocoa industry connect women farmers with companies who buy their produce in bulk, increasing their participation in the cocoa market and improving their returns.

Emergency response: supporting her through crisis
her through crisis

“Talitha Project is a women-led organisation. And that makes us more efficient and effective.”

- Akanesi, Tonga

COVID-19, climate disasters, conflict and the global hunger crisis have seen our global humanitarian response double in scale in less than three years. CARE Australia is driving the call for not only more aid, but better aid.

When a volcanic eruption and subsequent tsunami impacted more than 80 per cent of Tonga, CARE Australia’s partners, MORDI Tonga Trust and Talitha Project immediately responded to support families who had lost their homes, crops and livelihoods.

They delivered shelter materials for those whose houses were damaged, clean water, and dignity kits for women and girls – which contained locally-sourced hygiene items. Supplies were also prepositioned in preparation for future disasters.

“Because we know our communities, we were able to rapidly assess the most pressing needs and shift our focus to address them,” says Talitha Project staff member Akanesi (pictured in the introduction).

Tonga: MORDI Tonga Trust delivered clean water to 'Eueiki – an island which was inaccessible by larger vessels.

CARE Australia responded to 15 emergencies directly and through local partner organisations, and raised funds to deliver emergency support for 10 humanitarian responses coordinated by CARE International.

Afghanistan: The devastating earthquake in June demonstrated how fragile the situation in Afghanistan is, with people already facing compounding crises of insecurity, economic hardship and COVID-19. With support from the international community, CARE’s Afghanistan teams delivered lifesaving support to more than 200,000 people in 2022, including cash, shelter, and critical health services.

Ukraine: In just six months, more than 15 million people fled their homes as the war escalated – 9 million becoming refugees in neighbouring countries. CARE and our partners reached more than 466,000 people across Ukraine, Georgia, Moldova, Poland and Romania with food, water, temporary shelter, medication, psychosocial support, livelihood assistance, and safe spaces for mothers and babies, the elderly and those with disabilities.

Bangladesh: Conflict in Rakhine State, Myanmar, has forced nearly 1 million Rohingya refugees to flee into neighbouring Bangladesh where many have now lived in makeshift camps for over five years. CARE has reached more than 389,000 people with lifesaving food, water, shelter, and medical support. Our focus is now on preventing and responding to gender-based violence, sexual and reproductive health services, and psychosocial support.

Update from the Chief Executive Officer

Thank you

Throughout 2022, CARE Australia’s extraordinary supporters have stepped up time and again, offering life-changing donations to those in need. I thank you so much for every contribution you’ve made to support women and defeat poverty. And I thank all of our incredible staff and partners for their commitment.

We’re investing in local knowledge 

This year we’ve found even more ways that we can adapt and change the ways we work in order to achieve the goals set out in our strategic ambition. By partnering with local organisations across Asia and the Pacific we are using every dollar wisely by investing in their skills and strengths – treating not only the immediate needs, but importantly the root causes of injustice and inequality. 

Together, we are stronger

Everything we do is focused on maximising impact for the communities we seek to support. This year, along with 14 other charities, we jointly founded the Emergency Action Alliance, a new endeavour, which raised $4 million in 2022 for those affected by the war in Ukraine. In addition to our own critical emergency appeal efforts, the Alliance provides a centralised avenue for Australians to donate much needed funds.

Leading by example 

We are a leading voice in the Pledge for Change, a global revolution responding to a burning need to transform the aid sector. Along with other leading International Non-Governmental Organisations (INGOs), we are reimagining a system that shifts more power into local hands. Harnessing our experience and influence, we are encouraging others to follow suit to improve the overall collective impact of our work and ensure we can all rise to the growing challenges the world is facing.

Staying fit for the future

To ensure we are meeting the challenges of today and those we anticipate in the coming years, we are investing in new initiatives to keep us nimble and able to tackle growing inequality, like new fundraising ideas and programs that offer loans to women to build businesses in their communities. We will continue to invest in new and innovative approaches, and new forms of partnerships that bring in skills and resources to solve increasingly complex global problems.  

To do right, we must evolve 

We continue to evolve in order to effect change for individuals and communities, and to dismantle broken and ineffective structures that keep people in poverty. This means making difficult decisions which, where appropriate, challenge the status quo and hold ourselves accountable to being efficient, effective and ‘walking the talk’ in terms of our values and our mission. I am inspired by the passion of our supporters here in Australia, our staff and, importantly, our local partners around the world, and especially the communities we work with.

CARE Australia’s global community

94

%

 of CARE Australia’s partners were local organisations. 

97.8

%

 of CARE Australia's Country Office staff were local to the countries in which they worked.

$

12,337,028

was contributed to CARE Australia's poverty-fighting work by our donors.

TOGETHER, WE HAVE:

Supported more than 1.44 million people across 14 countries.

Responded to 15 emergencies across 12 countries.

Raised $2.6 million through emergency appeals. 

Delivered humanitarian assistance in times of emergency or crisis to more than 188,000 people.

Our finances

We work hard to invest every dollar wisely: building strong and trusting partnerships with local organisations, backed up with strong financial stewardship and a commitment to efficiency and effectiveness in all activities. 

While monitoring our spending and keeping track of the number of people we reach helps us measure our efficiency, it's vital to complement this with evaluations that show the true impact and quality of our programs in order to make sure we are facilitating genuinely positive and lasting change for women and their communities.

2021/22 was the first year in our three year plan to adjust our operations to deliver maximum impact in response to an increasingly complex and changing environment. Our strong financial stewardship in recent years has put us in a good position to be able to undertake this investment plan in line with our organisational strategy. 

This was the first of three years in which we will be reporting a planned deficit as we implement this plan to deliver high quality projects supported by capable staff, secure technology and efficient processes.

Our sound balance sheet has continued from last year and our liquidity position (ability to access cash when it's needed) has meant that we have been able to respond rapidly when crises hit. Our prudent reserves management will continue to provide a good platform for our planned investments.

How you supported CARE australia

Our total revenue in 2021/22 was $70.4m. Despite the unpredictability of life in Australia, our donors proved once again how generous they are. We saw incredible support for our emergency appeals, which, combined with other contributions, saw public fundraising increase by 5% this year to $12.3m. Our grant revenue in the previous year was 7% higher than this year’s $58.4m, largely due to surge funding in response to the COVID-19 crisis in our region. 

Grants - CARE International Members (30%)

Grants - Other Australian (29%)

Public Fundraising (17%)

Grants – DFAT (8%)

Grants – Multilateral agencies (8%)

Grants – Other overseas (7%)

Other income (1%)

The impact of your investment

In 2021/22, our expenses (explained below) decreased by 2% to $70.9m. We spent $57.2m on our international programs which represented 80% of our total expenditure.

Prudent cost control ensured that we were able to keep accountability and administration costs to 5% and fundraising costs to 6% of this total.


Funds to International Programs (80%)


includes Development and Resilience Programming, which are the funds we invest in supporting local communities to run long-term development programs, the logistics required, and the costs of expert programming staff to ensure the impact is maximised. Also in this category are funds spent on Emergency and Humanitarian Action which are the lifesaving measures taken to support women and marginalised groups to anticipate, prepare for, respond to, and recover from natural disasters, conflicts and economic shocks. It includes disaster readiness and risk-reduction measures like training and prepositioning of supplies, support given to people in times of crisis, as well as the logistics required, and the costs of expert humanitarian staff to ensure the impact is maximised.

Program Support (7%)


includes the experts and advisors who deliver training, guidance, oversight, and evaluation of project initiatives and urgent emergency action by CARE Australia, as well as the costs of staff who are employed by the CARE International confederation to more cost-effectively provide services and expertise to all of its members — all in the name of maximising impact for the women we work with.

Fundraising (6%)


is how we secure cash donations, grants, and investments from long-term supporters. It covers the costs of our expert fundraising staff, our efforts to acquire new donors, and the provision of supporter care services — all of which help ensure our critical programming and advocacy can continue into the future with as much impact as possible.

Accountability and Administration (5%)


refers to many of the costs required to ensure CARE Australia remains a strong, innovative and accountable organisation with a team capable of achieving our goals. This includes investments in infrastructure, technology and cybersecurity, human resources, finance and accountability, quality assurance and risk management, as well as the costs of our key leadership, administrative and support staff — in effect, the costs of ensuring that we operate in impactful and effective ways.

Advocacy and Community Education (2%)


supports local partners to tackle inequality at a community level as well as petition for change. It also ensures members of the public in Australia and around the world are aware of social justice issues and the ways to overcome them, and are able to do their part.

Thank you from
the Board

It is heartwarming that Australians continued to give this year; your generosity enables us to support women through unprecedented adversity.

I am especially appreciative of our dedicated staff – in Australia, in the countries where we program, and in the organisations we partner with. Despite the world’s ongoing challenges, our teams have continued their vital work.

COVID-19 is still stripping back decades of gains made by women; climate change ravages the most vulnerable; and the war in Ukraine is compounding a global hunger crisis. Sadly, the need for our work is greater today than it has been in our entire history.

CARE Australia is rising to that challenge and I am proud that we continue to lead by example within the global CARE confederation.

I offer my heartfelt thanks to our donors, partners and staff, all of whom work together to build a better future.

Marcus Laithwaite,
Chair CARE Australia

Our Board

About CARE

About CARE Australia

Throughout this report, CARE Australia refers to our operations in Australia, as well as Australian-based donor-supported and/or funded programs and emergency responses in the seven Country Offices we manage (Cambodia, Laos, Myanmar, Papua New Guinea, Timor-Leste, Vanuatu and Vietnam) and the six countries in which we work through partners with no direct CARE presence (Fiji, Kiribati, Samoa, Solomon Islands, Tonga and Tuvalu).

We also collaborate with other CARE Members, Candidates, Affiliates and Country Offices. From Afghanistan to Syria, from Bangladesh to Ukraine, we utilise the CARE confederation’s resources to maximum effect.

CARE Australia was established in 1987. Former Prime Minister the Rt Hon. Malcolm Fraser AC CH, was the founding Chair. We rely on the generous support of the Australian public to fund our work. We build on this support by attracting additional funds from institutional donors such as DFAT and the United Nations.

Unless otherwise indicated, all of the data in this report is from the 2021/22 financial year and all dollar figures are in Australian Dollars (AUD).

About CARE International

Throughout this report CARE International or CARE refers to the entire CARE International organisation consisting of a confederation of 21 International Members, Candidates and Affiliates — Australia, Austria, Canada, Czech Republic, Denmark, Egypt, France, Georgia, Germany, India, Indonesia, Japan, Luxembourg, Morocco, Netherlands, Norway, Peru, Sri Lanka, Thailand, the UK and the USA — forming one of the world’s largest independent, international emergency relief and development assistance networks which worked in 111 countries in 2021/22. The national agencies operate independently but cooperate closely and work together with the CARE International Board and Secretariat, based in Geneva. 

CARE International was founded in 1945. 

Feedback

We welcome feedback on this report and in relation to our operations and conduct. Please send any feedback or complaints to Company Secretary, CARE Australia, PO Box 372, Collins St West, Melbourne, VIC, 8007 or complaints@care.org.au

Feedback and complaints can also be lodged in each of the countries in which CARE Australia works via CARE Line at www.care.ethicspoint.com. Further details can be found in CARE Australia’s complaints policy: www.care.org.au/complaintspolicy. Complaints relating to a breach of the ACFID Code of Conduct by an ACFID member can be made to the ACFID Code of Conduct Committee via www.acfid.asn.au/content/complaints.

Support

To contact us please call 1800 020 046.